Every day we connect millions of talented sellers and buyers from around the world, leading to millions of transactions. From graphic design to video editing, creative writing to market research, the Fiverr community is fueled by passionate and talented people who love what they do.
Since our launch in 2010, our community has grown tremendously and we’re looking for someone ready to become an essential member of our Marketing team, to collaborate with cross-functional stakeholders, and to lead community engagement and drive advocacy.
We are looking for someone who is passionate about community building and has a proven record of leading global community activities in commercial brands. .
Our work model is hybrid, combining remote and on-site work. This allows us to get things done when and where we are most productive.
WHAT AM I GOING TO DO?
- Lead a team of global community organizers and community partnership managers, in addition to leading a group of brand ambassadors within our community who can share the Fiverr brand story.
- Develop community plans and programs to increase engagement by Fiverr community members through offline and online events, online clubs, conferences, and meetups.
- Maintain a unified, company wide approach to the continued growth of all community spaces via social tools and the development of engaging editorial propositions.
- Develop strategies to accelerate and scale our community efforts and turn Fiverr into one of the largest community-driven superbrands in the world.
- Lead global recruitment of community leads and ambassadors to be active brand advocates.
- Lead the social impact programs of Fiverr to support our community diversity, and provide opportunities to underrepresented groups and minorities globally to allow them to participate in the freelancer economy.
- Grow grassroots engagement from the ground up in key locations across the U.S. and globally, in person and via social channels.
- Provide benchmarks and analyze data provided by the community team
- Develop community and brand partnerships to introduce Fiverr to other communities to increase awareness of the Fiverr brand, improve perception and support our community needs.
- Create meaningful programs to support our community through training, mentorship, and sharing of best practices
- 5+ years experience in leading a remote team and cross-comp
- 7+ years of strategic, creative, and hands-on experience in a fast-paced environment
- Ability to build and scale online and off-line communities or business and commercial brands
- Creative, with fantastic interpersonal and presentation skills.
- Strong project management and organizational skills.
- Advanced knowledge and understanding of online community platforms
- Able to build and leverage a strong network of peers and partners.
- Boardroom savvy -- comfortable guiding senior leaders and senior-level staff.
- Able to work independently and prioritize in a fast-paced startup environment.
- Own projects and collaborate across multiple internal teams.
- Able to work flex hours
- Able to travel nationally and globally as needed.
At Fiverr, we prioritize diversity. We celebrate difference and embed it into every aspect of our workplace and product, as well as our community. Fiverr is proud and committed to providing equal opportunity employment to all individuals regardless of race, color, religion, sex, sexual orientation, citizenship, national origin, disability, Veteran status, or any other characteristic protected by law. In addition, Fiverr will provide accommodation to individuals with disabilities or a special need.
