The Foundation

We are the largest nonprofit fighting poverty, disease, and inequity around the world. Founded on a simple premise: that people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives. By building a global and cultural workplace that supports greater diversity, equity, and inclusion — of voices, ideas, and approaches — together with our employees and partners, we can help all people improve their lives from poverty and health to education. As an organization we offer various work arrangements, generous PTO, 15% contribution to your retirement fund, a diverse and inclusive workplace backed by 12 Employee Resource Groups and embed DEI in everything we do!

The Team

The Goalkeepers Team is a part of the Global Content and Campaigns unit, within the foundation’s Communications Division. The Global Content and Campaigns unit is responsible for targeting and engaging priority audiences with compelling content and campaigns to help advance our advocacy and programmatic goals and support the foundation’s brand. The team develops and implements integrated marketing campaigns and leads foundation brand channels in alignment with our priorities. The team includes Goalkeepers, The Discovery Center, gatesfoundation.org, The Optimist, social media management, and the overall channel strategy for the foundation and our leadership.

About Goalkeepers

The foundation launched Goalkeepers in 2017 to accelerate progress on the Sustainable Development Goals (SDGs). The SDGs are 17 global goals world leaders agreed to at the United Nations to make the world a better place by 2030. These ambitious goals include no poverty, zero hunger, good health and well-being, quality education, gender equality and clean water and sanitation for all. Goalkeepers is dedicated to accelerating progress toward these Global Goals using powerful stories, data, and partnerships to highlight progress achieved, and bring together a diverse range of leaders to address the world’s major challenges.

The Goalkeepers community is a global collective of collaborative and diverse changemakers. Members include both emerging and well-known leaders who live all over the world and represent an eclectic range of cultures, professions, and interests. As individuals, Goalkeepers are developing fresh ideas and doing innovative work to accelerate the progress on the Global Goals in their countries and/or communities. As a community, Goalkeepers are reimagining and creating a better future for people and planet by 2030.

Your Role

The Senior Community Manager is the leader of the global Goalkeepers community. You are responsible for developing and implementing strategies informed by the perspectives of regional colleagues to activate, engage and elevate the Goalkeepers community. The Senior Community Manager must be passionate about building and nurturing relationships and communities. They should have experience overseeing and advising the curation of content and events that inspire and connect communities.

The Senior Community Manager will be a member of the core Goalkeepers team that produces Goalkeepers events, creative content, campaigns and data reports. The person will also work closely with regional office leads (communications and government relations managers) in our nine focal countries for Goalkeepers (Burkina Faso, China, France, Germany, India, Nigeria, South Africa, UK, US) to ensure smooth management of community relationships and engagements.  This person will manage contractors and partners as needed to achieve the communities goals; and engage closely with the foundation’s legal, operations, business and information security teams to ensure compliance across the community’s operations and communications.

*This position is a limited-term position for 3 years and includes full salary and comprehensive benefits. Relocation assistance can be provided if candidate needs to relocate to a city where we have an office location. At present we are open to candidates for this role being located in our London, UK and Washington, DC office.

What You’ll Do

• Oversee the annual selection of leaders, changemakers and influencers to join the Goalkeepers community, in partnership with the foundation’s regional teams and other key internal stakeholders.

• Coordinate year-round engagement with the community on and offline, including curating the Goalkeepers newsletter.

• Champion Goalkeeper community members and their work within the foundation and externally, including: advocating for the elevation of Goalkeeper community members and their work in the foundation’s content and campaigns, and on its channels; connecting Goalkeepers with the foundation’s advocacy, program and philanthropic leads for advocacy and; connecting Goalkeepers with external partners with opportunities that support their work.  

• Manage the Goalkeepers Advisory Group composed of 9 leaders working in Goalkeepers focus countries driving change on the Goals leading community engagement and elevation, and who are sounding boards in their regions. Role acts as main liaison for Goalkeepers core team, advisors, and foundation regional leads. Ensures strategic and equitable advisor and regional lead engagement, identifies and match-makes elevation opportunities, and oversees all group administration, operations, and bi-annual meetings.

• Operationalize and manage a pilot accelerators program to fund innovative ideas and partnerships developed by Goalkeepers community members.

• Manage and advise the community experience at Goalkeepers physical and virtual events, working closely with the Goalkeepers Events Lead.

• Identify and manage vendors and consultants around the world in support of the communities goals.

• Develops and manages the annual community budget.

• Works with measurement and evaluation leads to collate and analyze community surveys and engagement data.

• Engage regularly with external community leaders to keep a pulse on best practices in the field and act as an internal center of excellence around community management and engagement with external voices.

Your Experience

The ideal candidate for this role is a community mobilizer with deep experience building global, influential, inclusive communities. You are passionate about building relationships, have digital communications savvy, and a proven track record of incorporating DEI best practices in your work. You are a highly skilled strategist, able to ‘connect the dots’ between people, ideas and programs. You thrive in a fast-paced environment and can pivot and adapt quickly to unforeseen changes.

• Bachelor’s degree in a relevant field required, and advanced degree preferred.

• 7+ years progressive experience in a similar role

• Highly adept at community and partner management. Proven ability to lead and influence diverse internal and external partners and build consensus and support for a vision.  

• Strong competence in overseeing the curation of content and events to inspire and connect communities.

• Substantive experience working in cross-cultural contexts.

• Demonstrated excellent verbal and written communication skills, with experience developing call to action messages and campaigns (issue or political) and digital communications.

• Proficiency in French or Mandarin is a plus, but not required.

• Experience maintaining CRM and email marketing tools such as Salesforce, Pardot, and CVENT is a plus, but not required.

• Ability to travel up to 40% internationally (largely to the 9 focus countries) as well as domestically within the U.S. (specifically, Seattle, DC, NY).

*Must be able to legally work in the country where this position is located without visa sponsorship.

Hiring Requirements

As part of our standard hiring process for new employees, employment will be contingent upon successful completion of a background check.

Depending upon your work location, we may require proof of full vaccination against COVID-19 and any recommended booster doses. All employees based in the United States are to provide proof of full vaccination upon hire and any recommended boosters, subject to applicable laws.

Accommodations

If you require assistance due to a disability in the application or recruitment process, please submit a request to hr@gatesfoundation.org.

Inclusion Statement

We are dedicated to the belief that all lives have equal value. We’re committed to creating a workplace where employees thrive both personally and professionally. We also believe our employees should reflect the rich diversity of the global populations we aim to serve—in race, gender, age, cultures and beliefs—and we support this diversity through all of our employment practices.

All applicants and employees who are drawn to serve our mission will enjoy equality of opportunity and fair treatment without regard to race, color, age, religion, pregnancy, sex, sexual orientation, disability, gender identity, gender expression, national origin, genetic information, veteran status, marital status, and prior protected activity.